"Received with thanks just what I wanted "
"I am delighted to provide a testimonial. Everyone in Berkhamsted was very sorry when the shop closed down and customers were obliged to go elsewhere, often some distance, which was a pain. None of the men I know enjoy shopping trips. It was a great relief when the web shop opened. I recently bought 4 pairs of trousers and a couple of pairs of jeans which you kindly brought round to the house. I like the Club of Comfort range of trousers. Their cut really suits my shape. I look forward to you increasing your range of clothes so I will never need to go on shopping expeditions again! Good luck for the future"
"Was glad to discover Birtchnells was online after the closure of the Princes Risborough shop. Bought a pair of brushed cotton pyjamas for my husband in April. Service was really helpful and the pyjamas arrived very speedily. Very satisfied with the product, although a slightly more generous cut in the pyjama bottoms would be appreciated. I'd like to see some more designs for brushed cotton nightshirts, as I like wearing them in winter and would appreciate a range"
"Having left it rather late to organise a sweater for my husband's Christmas present, the service I received from Birtchnells was brilliant. A personal delivery within 24 hours and the sweater of the usual Hawick of Scotland quality. Good to find a relatively local product, rather than one sourced in the far East as seems to be the case with many things sold in this country".
The only problem might be that everyone will be wanting 24 hour personal delivery!
Good luck and may your business flourish in 2012.
"I found the website easy to navigate and ordering very easy. I was in such a hurry to order ahead of Christmas I didn't check my emails which contained a discount code for new customers 5% off for 1st order - after registering/signing in: so I missed that however the discount was immediately refunded to my card when I emailed to say it hadn't been applied at time of ordering. I received the item in just a couple of days (free standard delivery), the packaging was neat and nicely presented"
"I am very pleased to give testimony to the continuing service which Birtchnells gives to those of us who have shopped with them over the years.Orders have been dealt with promptly, including any necessary alterations to garments, and the speed of deliveries is second to none. All this is carried out with friendly courtesy which has always been the hallmark of Birtchnells".
"This was the first time that I had used the on-line service since the infamous building collapse. I was very happy with the product and quick local delivery"
"Thank you for delivering my recent orders.The quality of the clothing was superb with excellent prompt and personal service. The website was very good and easy to follow. I would have no hesitation in recommending you to all my friends".
It took less than a week to arrive. Great service, I will definitely use again.
Thank you for the 3 piece suit and other items I bought from you recently.
When we first met I wasn't entirely sure that I would be able to use your services because belive it or not I'm a bit of a Luddite when it comes to buying clothes. I still like to go to the shops rather than buying on-line.
However, when you said that you would also bring the items of clothing we were interested in to our homes or places of work for us to see and try on, I thought, now that's a pretty good idea.
So that's what I did. I told you what I was after and you brought some examples to my home where I tried them on and immediately liked them because you had clearly listened to what I was after.
It may take a while for some but given time, I am sure that members of the Premiere and our contacts will use and like the service that you offer and I for one will certainly mention your name to my friends and family in the future.
Tony De Angelis (BNI)
Active Image Web Solutions
My parcel reached home safely and your advice has been precious about the real size of the Wrangler polo shirt.
Dealing with you has been very easy and I hope to come back as soon as possible.
I have bought two Brook Taverner jackets and a sweater recently and I must say that the service has been superb and the quality of the clothes excellent.
I shall definitely be buying more from you in the future. Keep up the good work.
Both the service and the prices were excellent, and the website clear and easy to use. I recommend Birtchnells and would definitely use them again.
I received the shirt today (Wed) and am delighted with the shade and fit. Once again many thanks for your help.
This really is just to say how impressive your service is and my order arrived promptly, despite only within 48 hours ordering online. I shall have no hesitation in re-ordering from you or indeed recommending you to other people.
I would just like to thankyou for your service that you carried out for me a few weeks ago.
I was in a panic and needed some summer shirts and outfits for my holiday, I didn't have much time so I spoke to Tony, I gave him my brief and arranged a visit.
Tony arrived with what seemed like 50 boxes of shirts, each in one in multiple sizes and styles.This made choosing vert easy, I chose a number of items, tried the corrcet size on made my decision.
Tony's service where he comes to your house is a great idea, I was on a tight schedule and this saved me a lot of time and effort and was of great benefit to me.
I would have no hesitation in recommending Tony Clark and Birtchnells to friends/family/customers.
Richard Zander (BNI)
IT services & Consultancy
My family and friends affectionatley call me WEDGE as I am triangular in shape.
Being the shape I am makes buying clothes to fit and look good a nightmare.
When I told my wife about the advice and tailoring service you provide she insisted I should seek your assistance.
Following a brief consultation with you on my likes and dislikes you were able to source and supply me with clothes that were both comfortable and stylish at a competitive price.
Your service was very professional and the quality of your product are excellent.
I will have no hesitation requesting your service in the future and will be happy to recommend you to others.
As a customer of Birtchnells for many years, in their shop in Princes Risborough, I was use to first class service and products. When the shop closed I was very sorry as it would be difficult to find a replacement. Fortunately they started an on-line service selling all the cloths they had before. I have used this service and have found it to be to their usual high standard, even to the point of being able to try the garment before purchase. This was possible as it was delivered to my door by the "shop" owner."
I would thoroughly recommend their service and products to all who are interested in quality products at reasonable prices and a first class service.
We recently approached you as our sons required new suits and shirts for their grandads funeral.Apart from your professionalism as a tailor your compassion to our situation was remarkable.
The time scal you had to work to was met earlier than expected, and in a stressful time for us you lifted the pressure and that alone enabled us to concentrate on the rest of our preparation.
I would have no hesitation in recommending you to other people or business that require your services in the future.
Frances Carpenter & Barry Carpenter
I was extremely pleased to find your site after the shop had closed, it was a great loss to Berkhamsted. I cannot speak too highly of you, the personal service you gave to me was second to none, it was of the highest standard. Nothing was too much trouble, you made everything so easy for me, the customer. The morning suit that I ordered was of the highest quality and the delivery, personally by yourself was exceptional.
I have no hesitation in recommending you to anyone and I certainly will be shopping with you again.
AN EXCELLENT SHOPPING EXPERIENCE.
Last weekend, me and my Mrs were comfortably lolling about in our matching White dressing gowns which I purchased off Tony as a Christmas present for us both.
I had been looking for a White towelling dressing gowns for some timeand unbelievably couldn't find any.
All the shops only had fancy colours and patterens.
I asked Tony and within a couple of days he produced 2 lovely White luxurious towelling dressing gowns, and at a great price.
I will not hesitate to buy more clothing from Tony as not only were the items good quality but the price was great and I will continue to recommend Tony to family, friends & colleagues.
Thank you very much
Mark King Garden Services Ltd
The staff at L.E Cramer had for many years worn traditional overalls which although pratical had begun to look tired and a bit old fashioned.
We spoke to you about alternatives and you showed us a huge selection of possible work uniforms to suit our application.
After consulting with our boys we decided on a work trouser, polo shirt and sweatshirt combination which we wanted embroidered with our company logo along with individual staff names.
You came to the garage, took everyones measurements, brought sample sizes for us to try and even found Pip some ladies shirts!!! You then organised the embroidery and very quickly delivered our new uniforms. We are all really pleased with the results, it gives a tremendous first impression to our customers to see us all in uniform, it has made us look and feel more of a team.
The quality of the garments is very good, they take a fair bit of punishment in our work environment but wash very well and are standing up well to the abuse inflicted. The price of the garments was also very competitive.
Thank you Tony for the help and expertise in making us all look better. I would have no hesitation in recommending you to friends, family and work colleagues.
L.E.Cramer Motor Engineers Ltd
It was Wednesday last week and I needed a suit and pronto because I was going in an executive box at a football match on the Monday.
It was a 4 day Easter weekend and I had left things way too late of course!
I rang Tony that Wednesday morning and he told me I couldn't have cut it any closer because he was going away that weekend.
He said meet him at his office in a couple of hours because he was on his way to meet a client, and then we can measure up and pick out a suit, just in time for next day delivery.
So that's what we did. I met him at about 1 o'clock, we measured up and picked a suit.
I couldn't fault his attention to detail and how thorough he was with selecting the right style and size to fit me perfectly. Even when I picked it up the next day he showed the same attitude throughout.
Tony is a top guy and I've got to say, he made me look bloody good!
Having a fair idea about the style and size of Barbour jacket I was after I set about looking for a bargain on the Internet. Most stockists sell for the RRP or thereabouts and charge for P&P so imagine my surprise when I came across "Birtchnells" with an exceptional price and free P&P & returns. Seemed to good to be true so I phoned and had a chat with Tony, who turns out to be the owner, and he confirmed that the jacket was in stock so I ordered it there and then. The jacket was dispatched the same day and has since arrived, very well packaged and I am absolutely delighted with the transaction. If the opportunity arises I will be using "Birtchnells" again as it does not get any better than this; why look anywhere else ?"
Alan Phillips - Scotland